Himalayas Tea Ltd provides access to the Himalayas tea.com website (the "website") and sell our products to you subject to the conditions. Our aim is to provide the very best customer service that we can.

1. Dispatch

Goods should be dispatched within three business days of ordering. If an item is out of stock and we are unable to dispatch within five business days, we will advise you by email as soon as possible after receipt of your order and offer you a full refund.

2. Returns

Should any item you purchase from this site fail to meet your complete approval please return it to us in original condition within 7 days of receipt and we will give you a full refund of the item's cost excluding postage costs. 

3. Shipping

For orders under 200g will be £3.50 and over £30.00 (excluding Vat)  the shipment will be free inside the UK. Over 200g will be charged accordingly.